D. Jones Plant Hire & Sales Limited takes your privacy extremely seriously. This policy sets out how we collect and process any personal data you may provide to us when you use our website https://www.djonesplant.co.ukor permit us to use your personal information to deliver our services as a company.
This policy applies where D. Jones Plant Hire & Sales Limited (referred to as “we”, “us” or “our” in this privacy notice) identify as the data controller and where we are responsible for your personal data.
D. Jones Plant Hire & Sales Limited has appointed a Data Protection Manager, who will be responsible for privacy matters and the protection of personal data we hold as an organisation, their details are below:
Name: Elaine Heath
Email address: Elaine@djonesplant.co.uk
Telephone number: 01745 815554
D. Jones Plant Hire & Sales Limited is a company registered in England and Wales registration number 3826655whose registered office is Unit 5, Colomendy Industrial Estate, Denbighshire, LL16 5TA.
If you are unhappy with the way we collect or process your personal information, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) who are the UK’s supervisory authority for data protection.
Complaints and concerns can be lodged with the ICO via this link: https://ico.org.uk/concerns/
We kindly ask that before any complaints are lodged with the ICO, that you contact us first to try and resolve any issues you may have.
2. What data do we collect?
Personal information we may collect from you and process includes:
- Identity and contact info – such as your name, address, email address and telephone number
- Payment data – payment information when you pay to use our services
Under the General Data Protection Regulation/Data Protection Act 2018, sensitive personal data is data which includes information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
D. Jones Plant Hire & Sales Limited does not collect sensitive data from you. If we were ever required to do so, we would seek your explicit consent.
3. How do we use your personal data?
We will only use your personal data for the following reasons:
- To provide you with the services our business offers
- For marketing purposes in order to inform you of news, updates and any new services
4. How do we obtain your data?
We obtain your personal data when you sign up to our service via our website or mobile application.
5. Our lawful purposes for collecting and processing your information
We have identified that we will use your information for the following reasons:
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
- Where we require to fulfil a contract between ourselves and you
- With your explicit consents where required under law
Where we rely on consent as a lawful purpose for processing your personal data, you have the right to withdraw consent (where applicable) at any time by contacting our Data Protection Officer.
6. Who do we share your information with?
We may need to share your information with third parties in order to provide you with our services or to market to you, these third parties include:
- Cloud services providers who host our website and systems
- Financial partners we may use to offer you finance and take payments
- Third-party marketing organisations we work with
- Technology partners who may have access to our systems
Where we do share your information with third parties, D. Jones Plant Hire & Sales Limited ensures that the highest levels of data protection are in place in accordance with the law. Third parties with whom we share data are only permitted to process this data for the specified purposes we stipulate with them via agreements and contracts.
We do not sell your information onto third parties.
7. International transfers
Where possible, we ensure that your data is stored within the European Economic Area (EEA), however some of our storage locations and service providers may be hosted outside of the EEA. When we do need to transfer your personal data out of the EEA, we ensure one of the following safeguards are in place to provide a similar level of security of your data:
- Your personal data has been transferred to a country that has been deemed to provide an adequate level of protection for personal data by the European Commission; or
- The hosting environment we use has specific contracts, codes of conduct or certification mechanisms in-place which have been approved by the European Commission; or
- Where we transfer data to the United States, we ensure our providers are certified as part of the EU-US Privacy Shield programme.
If none of these safeguards are available, we will only transfer your data with your explicit consent – which can be removed at any time by contacting us.
Please contact our Data Protection Officer if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
8. Retention periods
Your personal information will be retained in accordance with our data retention policy which categorises all of the data assets held by us and specifies the appropriate retention period for each data asset.
These periods are based on the requirements to keep the data for as long as necessary to fulfil the purpose for which it was collected, to meet any legal requirements or to satisfy any reporting, accounting or contractual needs.
Please contact our Data Protection Officer if you would like further information on our retention periods.
9. Your rights
Under the General Data Protection Regulation/Data Protection Act (2018), you have certain rights regarding your personal data, these include the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
You may exercise any of these rights by raising a subject access request with us. You can do this by contacting our Data Protection Officer.
We will not charge you for making a request and we will make all reasonable efforts to respond to you within 30 days. Sometimes it may take longer than 30 days to gather all the information we may hold on you, in this situation we will keep you updated at all times.
You can instruct us at any time to stop processing your personal data for the purposes of marketing.
We may refuse your request or withhold any personal information that you request if there is an overriding legal reason for us to do so.
10. Information security
D. Jones Plant Hire & Sales Limitedtakes the security of your information extremely seriously. In order to protect your data, we implement a risk-based approach to adopt the strongest organisational and technical controls in order to protect the confidentiality, integrity and availability of your data.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
The cookies we use
- Forms related cookies:
When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
- Site preferences cookies:
In order to provide you with a great experience on our websites, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be recalled whenever you interact with a page to meet your preferences.
Third Party Cookies
- This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
Most browsers allow you to refuse to accept cookies and to delete cookies. The method for doing so differs with each browser, the following guides for the most common internet browsers detail the processes for doing this:
- https://support.google.com/chrome/answer/95647?hl=en(Google Chrome)
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Mozilla Firefox)
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer)
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy(Microsoft Edge)
Blocking cookies may impact your experience on our website as you may not be able to make full use of the features on it.
We keep this policy under regular review. This policy was last reviewed on 12thOctober 2018. Any questions about this policy can be directed to our Data Protection Officer via the details set out in section 1 of this policy.